We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

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Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service

• Assess customers needs and provide assistance and information on product features

• Welcome customers to the store and answer their queries

• “Go the extra mile” to drive sales

• Maintain in-stock and presentable condition assigned areas

• Actively seek out customers in store

• Remain knowledgeable on products offered and discuss available options

• Process POS (point of sale) purchases

• Team up with co-workers to ensure proper customer service

• Complete daily cleaning procedures

• Count and update inventory system

• Tag, process, and invoice new items shipped to the store

• Design product displays and clothing racks

• Contact artist’s about new incoming products

Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Basic Math skills

• Hands-on experience with POS transactions

• Familiarity with inventory procedures

• Solid communication and interpersonal skills

• A friendly and energetic personality with customer service focus

• Ability to perform under pressure and address complaints in a timely manner

• Availability to work flexible shifts

• High school degree; BS degree in Marketing or related field would be a plus

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Job Type: Full-time

Pay: $11.00 - $12.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Are you available to work weekends?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person